[Legal] Terms
Terms of service
Last updated: 10 November 2026
Draft for launch. The marked fields need the operator's legal details before this page is relied on: [LEGAL ENTITY NAME], [REGISTERED ADDRESS], [GOVERNING LAW / COURT], [CONTACT EMAIL].
1. Who we are
agentvideo.app ("agentvideo", "we") is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS]. You can reach us at [CONTACT EMAIL].
2. What the service does
You pick a style and write a prompt. A coding agent writes a scene as code inside an isolated sandbox, renders it and returns an mp4 video between 5 and 40 seconds long. The same service is available through an API on some plans.
3. Accounts
You sign in with a Google account. You are responsible for what happens under your account and for keeping your API keys secret. You must be old enough to enter a contract where you live. We may suspend an account that breaks these terms or puts the service at risk.
4. Plans, credits and payment
- There is no free tier. Creating an account is free; making a video needs an active paid plan.
- A plan gives a monthly credit allowance. Plan credits reset at each paid renewal and do not roll over. They end when the subscription ends.
- Credit packs can be bought only with an active subscription. Pack credits do not expire while you are subscribed and can only be spent while a subscription is active.
- The price of a video in credits depends on its length and quality tier and is shown before you submit.
- Submitting a job reserves its price. A finished video is charged. If a job fails because of us, or the prompt is refused before the agent starts, the credits are released. If you cancel after the agent has started, the job is charged.
- Payments are handled by Polar, which acts as merchant of record. Polar's terms apply to the payment itself, including taxes and invoices.
- You can cancel at any time; the plan stays active until the end of the paid period. Refunds: [REFUND POLICY].
5. Your content
Your prompts are yours. Subject to these terms and to the law, you may use the videos you generate, including commercially. You are responsible for your prompts and for how you use the results. We do not promise that a video is free of resemblance to existing works; check before you publish.
You give us permission to process your prompts and to store and serve your videos so that we can run the service for you. Finished videos are kept for a period that depends on your plan and are then deleted. You can delete a video earlier in the app.
6. What you may not do
- Ask for content that is illegal, that sexualises minors, that harasses or threatens people, or that infringes someone else's rights.
- Try to break out of the sandbox, extract other users' data, or get around limits, credits or rate limits.
- Resell access to the service as your own without our written agreement. Building products that call the API on your own plan is fine.
Prompts are screened automatically before a job starts and may be refused.
7. Availability and changes
The service is provided as is. Generation can be slow, can fail, and can be paused for maintenance or safety. We may change styles, limits and prices; price changes apply from your next renewal and we will tell you beforehand.
8. Liability
To the extent the law allows, our total liability for any claim about the service is limited to what you paid us in the three months before the claim. Nothing here limits liability that cannot be limited by law. [REVIEW WITH COUNSEL]
9. Ending
You may stop using the service and delete your account at any time. We may end or suspend access for a serious or repeated breach of these terms.
10. Law
These terms are governed by [GOVERNING LAW / COURT].
11. Contact
[CONTACT EMAIL]